SPECIAL RATES & CANCELLATION POLICY

Cancellation Policy: One hundred percent (100.00%) of the total booking charges (less $25.00 taxable cancellation fee) will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. Fifty percent (50.00%) of the total booking charges (less $25.00 taxable cancellation fee) will be refunded if the cancellation is made more than 7 days prior to the arrival date of the reservation. For cancellations made within 7 days prior to the arrival date, no refund will be issued.

We offer deep discounts for extended stays. Please inquire about rate specials for weekly, monthly, and direct booking stays.

PARTY SIZE RESTRICTIONS

Guests

Up to 6 allowed. All guests staying overnight need to be submitted in writing to the host prior to arrival. Please inquire about additional guest above 6. 

Pets Policy

No Pets

 

SECURITY DEPOSIT & RENTER AGREEMENT

Guest is required to sign a Renter Agreement and provide credit card for security deposit within 48 hours of booking, or within 4 hours if booking less than 48 hours to arrival. The Security Deposit credit card transaction is not a charge, but a temporary HOLD. Please don't hesitate to reach out should you have any concerns.

Amount

$300.00

Guest Reminder

An email reminder will be sent to the guest if a security deposit is not scheduled to be automatically held

Held

1 day before arrival

Released

5 days after departure

 

HOUSE RULES

RLO HOUSE RULES

Additional Booking Requirements

• Security Deposit & Renter Agreement: Guest is required to sign a Renter Agreement and provide a credit card for a security deposit within 48 hours of booking, or within 4 hours if booking is less than 48 hours before arrival. The Security Deposit credit card transaction is not a charge, but a temporary HOLD. Security Deposit and Renter Agreement is evaluated on a per-booking basis for Airbnb and VRBO clients. Please don't hesitate to reach out should you have any concerns.
• Extended Stay Cleanings: Guest is required to purchase a light cleaning every 28 days on extended stay bookings. We have negotiated a lower cleaning rate and provide guests with two options: direct coordination with our cleaners, or pay us and we are happy to coordinate it for you. 

Occupancy and Guests

• Maximum occupancy: The maximum occupancy for this property is 6 guests.
• Registered guests only: Please ensure all guests are registered with Airbnb and the host.

Check-In & Check-Out

• Early check-in or late check-out: Requests need prior approval by the Host. Please pre-book or send a message to request the change. If our schedule permits, we may allow an early check-in or late check-out.
• Check-In Instructions: Check-in access instructions and a detailed Guestbook are provided before the arrival date. Check-in begins at 3:00 PM
• Check-Out Instructions: Please check out by 11:00 AM to allow for thorough cleaning. We don’t believe in guests doing chores at check-out, but we’d appreciate your help with a few simple recommendations:
• Please leave the beds unmade; no need to strip them.
• Place used towels in the shower.
• Loading the dishwasher and running a cycle is appreciated (pods are in the guest cubbies).
• Tidy up loose trash and recyclables (the cleaners will take out the trash).
• Return any moved furniture to its original spot.
• Ensure all doors and windows are locked.
• Set the thermostat to 78°F (cool) / 70°F (heat) if possible.

Pets

• No pets allowed: Pets are not allowed on the property. This will be strictly enforced. Guests will be asked to immediately leave, and an additional cleaning fee will be charged.

Parties and Events

• No unauthorized parties or events: Parties and events are strictly prohibited unless explicitly approved by the host in advance.

Smoking/Vaping

• No smoking indoors: An additional fee will be issued if any sign or smell of smoke is encountered after the guest checks out. This fee will be incurred at the quoted daily rate for the property for the days required to clear the smell.

Safety and Security

• Illegal substances: Illegal substances are strictly prohibited and grounds for immediate eviction from the Property. You, your guests, and visitors agree that any violation of any law or ordinance on or about the property will immediately terminate your occupancy and be grounds for immediate eviction from the property. Guest shall be liable for all costs incurred by the Host and a refund will not be provided for the remaining balance of your stay.
• Lock changes: Do not rekey or change door locks and door hardware.
• Neighboring property: Please respect our neighbor's property. Do not reach over or through the fence. WARNING - Do not reach over or through the neighbor's fence to pet the neighbor’s dog or risk being bitten.
• Exterior security lights: Please leave the exterior security lights on when you check out.

Property Usage

• Utility usage: Total occupancy rate assumes and includes a reasonable usage of utilities. Please be courteous about electrical/water usage and keep the thermostat between 70F & 78F degrees.
• Furniture arrangement: Please do not rearrange the furniture. Dragging may damage floors.
• Food disposal: We kindly ask guests to dispose of all food waste in the trash can and not leave food in the sink. If the sink is damaged or clogged by the guest, the guest will be charged a plumber's time and material cost for the repair.
• Linens and towels: Please be respectful of bed sheets and towels. Disposable dry cotton face wipes for makeup/foundation, face medications/creams, and tanning products have been provided for free in the bathroom to prevent towel use. These products will stain linens and towels.  Please do not use hand/bath towels will any skin care products. Unsalvageable/damaged linens and bath towels will be an added charge to the guest. Supplemental cleaning is available for an extra charge in the event you should require it. Needing additional cleaning or bath supplies? Please contact us and we will respond promptly.
• Remove shoes: Please remove shoes before entering the house to protect the floors.
• Noise: Please be respectful of neighbors and keep noise levels low, especially after 11:00 PM. Disturbances triggering a visit by the police will require guests to forfeit the remainder of their stay and immediately vacate the property without any refund.
• Parking: One designated parking spot is provided in the driveway for your convenience. It is identified by signage and a stone parking barrier. Others use the driveway for access. Please do not block both sides of the driveway.
• Additional cleaning fees: Additional cleaning fees may apply for excessive mess or damage.

Guest Amenities

• Guest cubbies: We have provided guest cubbies in the back entertainment room with additional items to make your stay safer and more enjoyable. We encourage guests to explore the cubbies and let us know if you have any questions about their contents.
• Grill usage: A gas grill has been provided for your enjoyment. Guests will need to turn on the gas tank prior to use and turn off the tank before checkout. We ask guests to notify us if it is not working properly. The host is not responsible for any personal damage or injury due to improper use.

Fire/Life Safety

• First Aid Kit: A first aid kit and flashlight are located within one of the guest cubbies. Please let us know if something is missing or not in working order.
• Fire Extinguisher: A fire extinguisher is located under the sink in the kitchen.
• Exterior Lights: Bright exterior lights have been installed for added security. These can be controlled by a switch at the front door and can be controlled at your convenience. We asked you to leave them on when you check out.
• Outdoor Fires: No fireworks, campfires, fire pits or other types of outdoor fires are allowed on the property.